FAQs & Customer Care
Customer Care
We’re here to make your Fig & Dove experience effortless. Below are quick answers to our most common questions, along with links to helpful guides for additional detail.
Ordering & Products
Do you offer custom orders or personalized styling?
Yes. We’re happy to review custom requests, including personalization and select styling adjustments.
[Learn more about Custom Orders]
Are your wreaths faux?
Yes. Our wreaths are artificial and thoughtfully designed to look incredibly lifelike. We partner with a detail-oriented workroom to create boxwood leaves that closely emulate the beauty of real greenery while being durable enough to withstand Southern heat, humidity, and extreme temperatures. They are UV-protected and resistant to fading and mildew, making them ideal for long-term outdoor use.
Are your wreaths preserved?
No. Preserved wreaths are best suited for indoor use and are not recommended for outdoor conditions. Fig & Dove wreaths are designed to last outdoors and will not fade or mildew the way preserved wreaths can. Additionally, we do not recommend using preserved wreaths with our wreath sashes, as preserved materials may transfer dye onto the fabric.
What makes Fig & Dove wreaths different?
Our wreaths are thoughtfully designed with premium materials, a structured backing, and a refined aesthetic—made to be styled beautifully year after year.
Sizing, Hanging & Styling
What size wreath should I choose?
[View our Wreath Sizing Guide]
How do I hang a wreath?
[View our Wreath Hanging Guide]
How do I style a wreath sash?
Monogramming
Do you offer monogramming?
Yes. Select products are available for monogramming and personalization.
[View our Monogram Guide]
How long do monogrammed orders take?
Please allow 5–7 business days before shipment.
Are monogrammed items returnable?
Monogrammed and personalized items are final sale.
Shipping & Returns
Where do you ship?
We currently ship within the United States.
How long does shipping take?
In-stock items ship within standard processing times. Custom and monogrammed items have extended lead times.
What is your return policy?
About Fig & Dove
Where are you located?
Our headquarters and shoppable showroom are located in Baton Rouge, Louisiana.
Fig & Dove Showroom
5207 Essen Lane, Suite 4
Baton Rouge, LA 70809
Is Fig & Dove a small business?
Yes. Fig & Dove is a women-owned small business rooted in thoughtful design and exceptional service.
Need Help?
We’re always happy to help.
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Email: info@figanddove.com
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Phone: (225) 376-2158
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Hours: Monday–Friday, 9 AM–4 PM CST
[Customer Care] - If you find you still have questions, please submit a form and we will be in touch shortly. [Contact Us]
Crafted with purpose. Designed to last. Styled season after season.
