This policy applies to information Fig & Dove collects on the Website and in e-mail, text and other electronic messages between you and the Website or Fig & Dove. It does not apply to information collected by Fig & Dove offline or through any other means, or any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.
Information Fig & Dove Collects About You and How Fig & Dove Collects It
Fig & Dove collects several types of information from and about users of the Website, including information:
• by which you may be personally identified, such as name, email address, postal address, phone number, credit card number, gender, birthday, personal interests, etc., when you visit our Website, place an order online or by phone, save your information with us online, contact us with a question or concern, or participate in a contest, promotion or survey. We may also maintain a record of your product interests and the purchases you make online or by phone. We may combine all of this information with information about you that we acquire from our joint marketing partners or from unrelated third parties ("Personal Information");
• that is about you individually, but does not identify you, such as age, gender, and Internet browser; and/or
• about your Internet connection, the equipment you use to access the Website and usage details.
If you communicate with Fig & Dove by, for example, e-mail or letter, any information provided in such communication may be collected as Personal Information. Fig & Dove collects this information:
• Directly from you when you provide it to Fig & Dove or on or through the Website.
• Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons and other tracking technologies.
• From third parties, for example, our business partners.
Information You Provide to Us
• The information Fig & Dove collects on or through the Website may include:
• Information that you provide on the Website. This includes information provided at the time of purchasing merchandise on or through the Website. Fig & Dove may also ask you for information when you report a problem with the Website.
• Records and copies of your correspondence (including e-mail addresses), if you contact Fig & Dove.
• Your responses to surveys that we might ask you to complete for research purposes.
• Details of transactions you carry out through the Website and of the fulfillment of your requests. You will be required to provide Personal Information before purchasing merchandise on or through the Website.
How Fig & Dove Uses Your Information
Fig & Dove uses information that we collect about you or that you provide to us, including any Personal Information:
• To process and fulfill your order, including to send you emails to confirm your order status and shipment.
• To communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our products, services, contests, and promotions, unless you have directed us not to contact you with promotional communications.
• To administer and fulfill our contests and other promotions.
• To help us learn more about your shopping preferences.
• To help us address problems with and improve our site design, products, and services.
• To enhance your shopping experience.
• To analyze trends and statistics.
• To protect the security or integrity of our website and our business.
• To contact you if necessary.
• For any other purpose, with your consent.
Fig & Dove may also use your information to contact you about our own and third-parties' goods and services that may be of interest to you. If you do not want us to use your information in this way, we will provide a mechanism through which you can decline such contact.
Fig & Dove may use the information it has collected from you to enable us to display advertisements to Fig & Dove’s advertisers' target audiences. Even though Fig & Dove does not disclose your Personal Information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
Disclosure of Your Information
• To service providers who manage our customer information and perform services on our behalf, such as fulfilling promotions, sending communications to our customers, conducting surveys. Fig & Dove does not authorize any of these service providers to make any other use or disclosure of your information.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by Fig & Dove when you provide the information.
• With your consent.
• To comply with any court order, law or legal process, including to respond to any government or regulatory request.
• If Fig & Dove believes disclosure is necessary or appropriate to protect its rights, property, or safety, or to protect Fig & Dove’s customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
• To respond to claims that any posting or other content violates the rights of third-parties.
• You may choose not to provide Fig & Dove with any Personal Information. In such an event, you can still access and use some of the services on the Website; however you will not be able to access and use certain key features of the services and/or the Website that require your Personal Information, such as purchasing merchandise on and through the Website.
Fig & Dove does not link the information stored in these cookies directly to any of your Personal Information you submit while on the Website.
Additionally, Fig & Dove may use third party website analytics services in connection with the Website, for example, to record mouse clicks, mouse movements, scrolling activity, as well as any text that you type into the Website. These website analytics services do not collect Personal Information that you do not voluntarily enter into the Website. These services do not track your browsing habits across websites which do not use their services. Fig & Dove uses the information collected from these services to find usability problems to make the Website easier to use. The recordings will not identify you or your account; they only record anonymous user information.
Children Under the Age of 13
The Website is not intended for children under 13 years of age. No one under age 13 may provide any information to, or on the Website. Fig & Dove does not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on the Website or on or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to Fig & Dove or on the Website, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If Fig & Dove learns that it has collected or received Personal Information from or about a child under 13 without verification of parental consent, Fig & Dove will delete that information. If you believe Fig & Dove might have any information from or about a child under 13, please contact us at firstname.lastname@example.org.
Any information that you may reveal in a review posting or other online discussion or forum is intentionally open to the public and is not in any way private. You should not disclose any Personal Information or personally identifiable information in any public forum.
Your California Privacy Rights
California Civil Code Section § 1798.83 permits users of the Website that are California residents to request certain information regarding Fig & Dove’s disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to email@example.com or write Fig & Dove at the address provided below.
The safety and security of your information also depends on you. Where Fig & Dove has given you (or where you have chosen) a password for access to certain parts of the Website, you are responsible for keeping this password confidential. Fig & Dove asks you not to share your password with anyone. You must promptly notify Fig & Dove if your contact data is lost, stolen, or used without your permission. In such an event, we will remove that contact data from your account and update our records accordingly. Fig & Dove further urges you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.
Unfortunately, the transmission of information via the internet is not completely secure. Although Fig & Dove uses commercially reasonable efforts to protect your Personal Information, Fig & Dove cannot guarantee the security of your Personal Information transmitted to the Website. Any transmission of Personal Information is at your own risk. Fig & Dove is not responsible for circumvention of any privacy settings or security measures contained on the Website.
Links to Other Websites
Fig & Dove, LLC
8000 Innovation Park Drive
Baton Rouge, LA 70820
Last modified: June 2018