Privacy Policy
Fig & Dove Privacy Policy
Introduction
This policy describes the types of information Fig & Dove may collect from you or that you may provide when you visit the website www.figanddove.com ("Website") and our practices for collecting, using, maintaining, protecting and disclosing that information (“Privacy Policy”). Fig & Dove may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the bottom of this policy, and, in some cases, we may provide additional notifications by adding a statement to the homepage of our website. We encourage you to review the Privacy Policy whenever you interact with us to stay informed about our practices.
This policy applies to information Fig & Dove collects on the Website and in e-mail, text and other electronic messages between you and the Website or Fig & Dove. It does not apply to information collected by Fig & Dove offline or through any other means, or any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.
Please read this policy carefully to understand our policies and practices regarding your information and how Fig & Dove will treat information. If you do not agree with Fig & Dove’s policies and practices, you must not use the Website. By accessing or using the Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of the Website after Fig & Dove makes changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. If you are registering an account or using the services on behalf of an individual or entity other than yourself, you represent that you are authorized by such individual or entity to agree to this Privacy Policy on such individual’s or entity’s behalf.
Information Fig & Dove Collects About You and How Fig & Dove Collects It
Fig & Dove collects several types of information from and about users of the Website, including information:
• by which you may be personally identified, such as name, email address, postal address, phone number, credit card number, gender, birthday, personal interests, etc., when you visit our Website, place an order online or by phone, save your information with us online, contact us with a question or concern, or participate in a contest, promotion or survey. We may also maintain a record of your product interests and the purchases you make online or by phone. We may combine all of this information with information about you that we acquire from our joint marketing partners or from unrelated third parties ("Personal Information");
• that is about you individually, but does not identify you, such as age, gender, and Internet browser; and/or
• about your Internet connection, the equipment you use to access the Website and usage details.
If you communicate with Fig & Dove by, for example, e-mail or letter, any information provided in such communication may be collected as Personal Information.
Fig & Dove collects this information:
• Directly from you when you provide it to Fig & Dove or on or through the Website.
• Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons and other tracking technologies.
• From third parties, for example, our business partners.
Information You Provide to Us
• The information Fig & Dove collects on or through the Website may include:
• Information that you provide on the Website. This includes information provided at the time of purchasing merchandise on or through the Website. Fig & Dove may also ask you for information when you report a problem with the Website.
• Records and copies of your correspondence (including e-mail addresses), if you contact Fig & Dove.
• Your responses to surveys that we might ask you to complete for research purposes.
• Details of transactions you carry out through the Website and of the fulfillment of your requests. You will be required to provide Personal Information before purchasing merchandise on or through the Website.
How Fig & Dove Uses Your Information
Fig & Dove uses information that we collect about you or that you provide to us, including any Personal Information:
• To process and fulfill your order, including to send you emails to confirm your order status and shipment.
• To communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our products, services, contests, and promotions, unless you have directed us not to contact you with promotional communications.
• To administer and fulfill our contests and other promotions.
• To help us learn more about your shopping preferences.
• To help us address problems with and improve our site design, products, and services.
• To enhance your shopping experience.
• To analyze trends and statistics.
• To protect the security or integrity of our website and our business.
• To contact you if necessary.
• For any other purpose, with your consent.
Fig & Dove may also use your information to contact you about our own and third-parties' goods and services that may be of interest to you. If you do not want us to use your information in this way, we will provide a mechanism through which you can decline such contact.
Fig & Dove may use the information it has collected from you to enable us to display advertisements to Fig & Dove’s advertisers' target audiences. Even though Fig & Dove does not disclose your Personal Information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
Disclosure of Your Information
Fig & Dove may disclose aggregated information about Website users, without restriction. Fig & Dove may disclose Personal Information that it collects or you provide as described in this privacy policy:
• To service providers who manage our customer information and perform services on our behalf, such as fulfilling promotions, sending communications to our customers, conducting surveys. Fig & Dove does not authorize any of these service providers to make any other use or disclosure of your information.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by Fig & Dove when you provide the information.
• With your consent.
• To comply with any court order, law or legal process, including to respond to any government or regulatory request.
• To enforce or apply our terms of use and other agreements.
• If Fig & Dove believes disclosure is necessary or appropriate to protect its rights, property, or safety, or to protect Fig & Dove’s customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
• To respond to claims that any posting or other content violates the rights of third-parties.
• You may choose not to provide Fig & Dove with any Personal Information. In such an event, you can still access and use some of the services on the Website; however you will not be able to access and use certain key features of the services and/or the Website that require your Personal Information, such as purchasing merchandise on and through the Website.
Third-Party Advertiser Use of Cookies and Other Tracking Technologies
Some advertisements on the Website are served by third-party advertisers, ad networks and ad servers. These third parties may use cookies, alone or in conjunction with web beacons or other tracking technologies, to collect information about Website users. This may include information about users' behavior on the Website and other websites to serve them interest-based (behavioral) advertising. Fig & Dove does not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement, you should contact the responsible advertiser directly.
Our business partners may use cookies to provide Fig & Dove with anonymous data and information regarding the use of Fig & Dove’s services. Specifically, some of Fig & Dove’s business partners use cookies to show Fig & Dove ads on other sites on the internet as a result of you using Fig & Dove’s services. Such cookies do not contain any Personal Information.
Other cookies used by our business partners may collect other non-personally identifying information, such as the computer’s IP address, type of operating system, type of internet browsing software, what web pages were viewed at what time, the geographic location of your internet service provider and demographic information, such as gender and age range. This information is used to provide Fig & Dove with more information about its user’s demographics and internet behaviors.
Fig & Dove does not link the information stored in these cookies directly to any of your Personal Information you submit while on the Website.
Additionally, Fig & Dove may use third party website analytics services in connection with the Website, for example, to record mouse clicks, mouse movements, scrolling activity, as well as any text that you type into the Website. These website analytics services do not collect Personal Information that you do not voluntarily enter into the Website. These services do not track your browsing habits across websites which do not use their services. Fig & Dove uses the information collected from these services to find usability problems to make the Website easier to use. The recordings will not identify you or your account; they only record anonymous user information.
Children Under the Age of 13
The Website is not intended for children under 13 years of age. No one under age 13 may provide any information to, or on the Website. Fig & Dove does not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on the Website or on or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to Fig & Dove or on the Website, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If Fig & Dove learns that it has collected or received Personal Information from or about a child under 13 without verification of parental consent, Fig & Dove will delete that information. If you believe Fig & Dove might have any information from or about a child under 13, please contact us at info@figanddove.com.
Public Information
Any information that you may reveal in a review posting or other online discussion or forum is intentionally open to the public and is not in any way private. You should not disclose any Personal Information or personally identifiable information in any public forum.
Your California Privacy Rights
California Civil Code Section § 1798.83 permits users of the Website that are California residents to request certain information regarding Fig & Dove’s disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to info@figanddove.com or write Fig & Dove at the address provided below.
Data Security
Fig & Dove has implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Fig & Dove follows accepted industry standards to protect the Personal Information submitted, both during transmission and once Fig & Dove receives the Personal Information. However, you should understand that there is no such thing as complete security, and Fig & Dove does not guarantee that there will be no unintended disclosures of your Personal Information. If Fig & Dove becomes aware that your Personal Information has been disclosed in a manner not in accordance with this Privacy Policy, Fig & Dove will use reasonable efforts to notify you of the nature and extent of the disclosure (to the extent Fig & Dove knows that information) as soon as reasonably possible.
The safety and security of your information also depends on you. Where Fig & Dove has given you (or where you have chosen) a password for access to certain parts of the Website, you are responsible for keeping this password confidential. Fig & Dove asks you not to share your password with anyone. You must promptly notify Fig & Dove if your contact data is lost, stolen, or used without your permission. In such an event, we will remove that contact data from your account and update our records accordingly.
Fig & Dove further urges you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.
Unfortunately, the transmission of information via the internet is not completely secure. Although Fig & Dove uses commercially reasonable efforts to protect your Personal Information, Fig & Dove cannot guarantee the security of your Personal Information transmitted to the Website. Any transmission of Personal Information is at your own risk. Fig & Dove is not responsible for circumvention of any privacy settings or security measures contained on the Website.
Links to Other Websites
The Website may contain links to third party websites to which Fig & Dove has no affiliation. Fig & Dove does not share your Personal Information with those websites and is not responsible for their privacy policies or practices. Please be aware that you may be on a different site and that this Privacy Policy only contains the policies for the Website. A link to a third party website does not constitute or imply endorsement by Fig & Dove. Additionally, Fig & Dove cannot guarantee the quality or accuracy of any information contained on any third party website. If you decide to visit any third party website, you should read that website’s privacy policy.
Mobile Terms of Service
Fig & Dove
Last updated: April 26, 2022
The Fig & Dove mobile message service (the "Service") is operated by Fig & Dove (“Fig & Dove”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Fig & Dove’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Fig & Dove through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Fig & Dove. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18886982341 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Fig & Dove mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18886982341 or email stacy@figanddove.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
Contact Information
To ask questions or comment about this Privacy Policy and Fig & Dove’s privacy practices, contact us at:
Fig & Dove, LLC
5207 Essen Lane, Suite 4
Baton Rouge, LA 70820
Last modified: June 2021
